Ready to send?
Make sure you’ve packed and prepared your items in advance. Then pop into your nearest Post Office branch
Confirmed delivery dates for Australia, China, Japan, Hong Kong, South Korea and USA
Fully tracked with named confirmation of delivery for European and major worldwide destinations
25% refund if your parcel’s delayed
Up to £100 compensation for loss or damage, with the option to buy extra cover up to £2,500
Special rates for consignments going to a single address
Some items can be sent in the post and others have limits
Make sure your items get where they’re going safely
You may need a customs form to send any items outside the UK
Make sure you’ve packed and prepared your items in advance. Then pop into your nearest Post Office branch
Yes, if you’re sending a parcel anywhere outside the UK, except if you’re sending from Northern Ireland to the EU. Some services also require extra documentation for EU destinations.
You can get all the customs forms you need in-branch. Find one near you with our branch finder.
Yes. You’ll need to do this when sending items overseas using any of our international express post services. See our full list of restricted and prohibited items.
Yes. Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you completely it accurately and in full. Have questions? Just ask a member of staff in-branch.
Yes, but remember the amount of compensation we’ll pay out differs according to the service you choose.
For both services, you have the option to buy extra cover up to the value of £2,500.
Yes, they do. It’s important to check the item you’re sending is allowed in the destination country so we’ll pay compensation in the event of loss or damage.