Contact J. P. Morgan Europe Limited
For enquiries about your closed POca account or to request a balance claim form, please call or write to the J. P. Morgan Europe Limited Post Office card account service centre.
What happens next?
From 1 December 2022 all services relating to closed Post Office card accounts will be managed by J. P. Morgan Europe Limited.
You’ll still be able to claim the balance on a closed account by completing a balance claim form. To request one, please call the J. P. Morgan Europe Limited Post Office card account service centre on 0800 015 8640.
Please note: your local Post Office branch will be unable to provide you with balance claim forms or accept completed forms for processing after 30 November 2022.
If you have any questions about your pension or other benefits that were paid into your Post Office card account, please contact your government paying department.
By phone
Call free on: 0800 015 8640
- Monday to Friday: 9am – 5pm
- Closed Saturdays, Sundays and bank holidays
By post
Write to:
J. P. Morgan Europe Limited
Post Office card account Service Centre
PO Box 954
Newcastle upon Tyne
NE27 9DJ
Online
For more information visit: J P Morgan POca help page