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No age limit and all medical conditions considered
Under 18's with no medical conditions go free
Flight Delay Assistance Plus – available on our premier policies
Wherever you’re travelling to and however long you're going for, don't forget about your travel insurance. It might not be the most exciting thing to think about but it's just as important as your passport and travel tickets.
Single-trip travel insurance is suitable cover for you if you're about to go away on just one trip. Any more than that and you may be better off with annual multi-trip travel insurance.
Have peace of mind when you travel knowing health professionals are just one click away.
Medical Assistance Plus (2), powered by Air Doctor, comes free with all our travel insurance policies. It gives you access to outpatient medical support while you’re away.
Through the service you can book an in-person or video consultation with a doctor. You can also get prescriptions delivered to your nearest pharmacy.
We’ll send you an SMS reminder about the service the day before you travel (for single-trip and backpacker cover) or the day before your policy begins (for annual multi-trip cover).
(2) Medical Assistance Plus is not available for trips taken in the UK, only for international travel. The service allows up to 3 separate medical events per person listed on the policy, and up to 3 appointments per event. All appointment charges are covered by your travel insurance policy. You will not need to pay any excess fees for this service. You may need to pay for your prescription upfront and claim on your return home.
Here’s a summary of the cover our single-trip policies provide. For full details check our policy documents. Terms and conditions apply.
Cancellation and cutting short your trip
We'll repay you for any non-refundable, unused travel and accommodation costs if you have to cancel or cut short a trip due to reasons set out in the policy
Emergency medical expenses
We may be able to help if you need emergency medical treatment, return to the UK and more while you’re abroad
Missed departure (3)
We’ll also cover any extra travel and accommodation costs you're charged if you arrive too late to travel on your booked transport. As long as they match the reasons set out in the policy
Baggage
Items that are usually carried or worn during a trip are covered if they get lost, stolen or damaged
Personal liability and legal costs
You’ll also get protection for any unexpected legal costs you might be charged while you’re away
Sporting activities included
We cover over 100 sports and activities free of charge, but there are some we don’t cover at all. Check your policy wording for the full list and our terms and conditions, as some aren’t covered for personal injury or personal liability
We can offer you a choice of economy, standard and premier cover levels.
|
Economy £125 excess Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £5 million Cancellation and cutting short your trip Up to £1,000 Baggage (personal possessions) Up to £1,500 Money Up to £250 Travel delay and missed departure n/a |
Standard £99 excess Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £10 million Cancellation and cutting short your trip Up to £3,000 Baggage (personal possessions) Up to £2,000 Money Up to £350 Travel delay and missed departure Up to £750 |
Premier £50 excess 
Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £15 million Cancellation and cutting short your trip Up to £5,000 Baggage (personal possessions) Up to £3,000 Money Up to £500 (4) Travel delay and missed departure Up to £1,500 |
|
|---|---|---|---|
|
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
|
Emergency medical expenses and getting you back home |
Emergency medical expenses and getting you back home Up to £5 million |
Emergency medical expenses and getting you back home Up to £10 million |
Emergency medical expenses and getting you back home Up to £15 million |
|
Cancellation and cutting short your trip |
Cancellation and cutting short your trip Up to £1,000 |
Cancellation and cutting short your trip Up to £3,000 |
Cancellation and cutting short your trip Up to £5,000 |
|
Baggage (personal possessions) |
Baggage (personal possessions) Up to £1,500 |
Baggage (personal possessions) Up to £2,000 |
Baggage (personal possessions) Up to £3,000 |
|
Money |
Money Up to £250 |
Money Up to £350 |
Money Up to £500 (4) |
|
Travel delay and missed departure |
Travel delay and missed departure n/a |
Travel delay and missed departure Up to £750 |
Travel delay and missed departure Up to £1,500 |
Need cover for your policy that's not included as standard? Just pay a little more to add these upgrades – optional or mandatory depending on the trip type.
This optional extra helps protect you from the impact of airspace disruption, natural catastrophes, terrorist acts or Covid-19
If you’re happy with the cover offered, but worried about excess fees, you can opt for an excess waiver. For an additional premium, you can add it to any Post Office level of cover for zero excess fees
Insure all your devices with our easy-to-add gadget cover. It’s perfect to protect all your smartphones, tablets, laptops and consoles
Specialist cover is mandatory for winter sports like skiing and snowboarding. There’s greater risk of emergency costs. Make sure you’re protected on the pistes
If you're going on a cruise, specialist cover is both important and mandatory. It covers missed departure due to breakdown, falling ill on board, being confined to your cabin, lost baggage and more
Trip extensions are available up to 45 or 60 days, increasing from the standard 31 days
Living with a medical condition shouldn’t stop you seeing the world. And, with the right travel insurance in place, you can enjoy peace of mind on your adventures – just in case something unfortunate happens.
At Post Office, we cover most pre-existing conditions. Contact us for a quote to see if we can cover you. It’s important to declare upfront all your medical conditions and any medication you're taking.
If we can't help and yours is a serious pre-existing medical condition, check the Money and Pensions Scheme (MaPS) directory. It lists companies that may be able to help you. Or call 0800 138 7777.
Let’s find the protection that’s right for your travels. Get a quote for Post Office Travel Insurance
Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023
Post Office won a “Best Travel Insurance Provider” award at the British Travel Awards in 2023
Our travel insurance policies with premier level cover are Defaqto 5-star rated
Policies purchased from the 28 March 2024 onwards provide cover if:
If an insured trip has to be cut short, the unused portion of it can be claimed for if:
There’s also cover for medical and repatriation costs if you fall ill with Covid-19 while away. Call our emergency assistance line and we’ll help you seek treatment if needed, we can also arrange to bring you back to the UK.
There’s no other coronavirus cover on our policies but, for extra reassurance, you can add our trip disruption cover upgrade option. This gives you added protection against missed departures and expenses charged due to change of testing or quarantine requirements. Add it to your preferred policy for an extra premium.
If you bought your policy with us between 31 March 2022 and 27 March 2024, some cover for Covid-19 is included as standard. Please visit our coronavirus FAQs page for the full details.
Should the FCDO advise against all travel to your destination, there is no cover under any section of the policy if you decide to travel.
It’s important to follow FCDO advice on essential travel. If you choose to travel and the trip’s not essential, we’ll only cover a claim if the cause isn’t linked to the reason for the FCDO advice. This limitation applies even if you’ve purchased an optional trip disruption cover upgrade. You may be able to travel with full cover if we authorise, in writing, that your trip’s essential before you travel. To request this, please email travelinsurancefeedback@postoffice.co.uk.
Please make sure you’re clear what’s covered and what’s not. Check the answers to common questions about coronavirus cover and the full policy wording for more details.
With single-trip travel insurance, you’re covered for a range of issues that might happen while you're away. These include medical expenses, cancellation or cutting short your trip, plus the loss of your belongings. But check the policy details before you decide on which cover to get. The amounts and things you're covered for a will depend on the level of cover you take out. Take a look at our policy document to find out which one best suits your needs.
Yes, your single-trip travel insurance policy will cover you if your trip's cancelled or cut it short, for some situations. These can even include cancelling or shortening a trip due to coronavirus, in some cases. You’ll find full details of what’s covered and what isn’t in the policy wording.
It depends on what level of cover you need for your trip. The level of cover you have with a single-trip policy is the level you chose when you applied for the travel insurance.
It’s a good idea to list out the cover you think you might need while you’re away. That makes it easier to compare policies to find the one that’s right for you.
For instance, some policies include cover against the impact of Covid-19. But you might want to add extra protection in case the virus causes you to miss a departure or other delays. Check our new trip disruption cover upgrade for further information on how we can help.
Some activities require mandatory additional cover. If you’re going skiing or on a cruise, you’ll need to take out extra specialist cover. That’s because these types of trips involve a different level of risk for insurers. Please be aware that these covers will add an extra cost to your insurance package.
There are some adventure sports and activities that are covered as standard on our single-trip travel insurance and others that aren’t. It’s important to fully understand your policy document so you don’t become involved in something that you’re not covered for.
If you don't travel too often – perhaps only once or twice a year – then you might want to take out a single-trip policy. If you're taking a single trip of lasting duration (up to 365 days(7)) then a single-trip policy can cover you too. Terms and conditions apply.
If it's likely you'll take more than one trip in a year, Post Office Annual Multi-trip Travel Insurance may be a more cost-effective way for you to get covered.
Post Office offers three levels of travel insurance. These are economy, standard and premier. With our premier policy, there's complimentary airport lounge access if your flight's delayed for one hour or more (8).
It’s often best to buy single-trip travel insurance as soon as you book any part of your trip. Cover for cancellation won’t begin until you buy it. The start date needs to be the start date of your trip, but by taking it out straight away, should something happen between now and the start of your trip, you can be covered for cancellation in some circumstances. It’s another thing sorted and out of the way, and one less thing to forget as you get nearer to your trip and things get busy.
The price you pay for single-trip travel insurance really depends on what you need your policy to cover. When you get a quote from Post Office we’ll ask what level of cover you need for all of the things you might like to protect, or issues you may want to safeguard against, when the time comes to travel. So we’ll work out a competitive price for that cover based on the options you choose.
Yes, there is. We’ve partnered with Student Beans to offer a student discount. To claim it simply log in with your Student Beans account. If you don’t have one, you’ll need to register for a Student Beans account and verify you’re a student first. You’ll be given a unique code, which you’ll need to enter into the promotion box that appears when getting your travel insurance quote. The discount will be taken off your quote total.
Yes, we do. We’ve partnered with Grad Beans to offer a discount to graduates. To claim it, you’ll need to either register for a Grad Beans account (to verify your graduate status) or log in with your existing account. You’ll be given a unique code, which you’ll need to enter in the promotion code box that appears when getting your travel insurance quote. The discount will be taken off your quote total.
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To access your policy documents, select your cover level then tell us the date you bought your cover.
Policy numbers starting with TC
Policies are underwritten by Collinson Insurance:
Policy numbers starting with TA
Policies are underwritten by Collinson Insurance:
Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.
Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.
The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).
(6) Immediate relative: your mother, father, sister, brother, spouse, civil partner, fiancé/e, your children (including adopted and fostered), grandparent, grandchild, parent-in-law, daughter-in-law; sister-in-law, son-in-law, brother-in-law, aunt, uncle, cousin, nephew, niece, step-parent, step-child, step-brother, step-sister or legal guardian.
(7) For economy, standard and premier policies, the single-trip policy will cover you for one trip up to: 365 days for those aged up to and including 70 years 90 days for those aged between 71 and 75 31 days for those aged 76 years and above
(8) You need to register your flight online at least 24 hours before your scheduled departure time. Your free lounge access or ability for a monetary cash value will become available on the announcement of a minimum one-hour delay, this can either be announced as one single period of delay or reached as a consequence of multiple incremental shorter delays provided that your flight departs from an airport terminal with a lounge that's part of the LoungeKey network.