For further information about the Horizon IT Scandal, please visit our corporate website

Common ATM FAQs

  • Please contact your bank directly to make them aware of the missing cash, they will then be able to investigate further.

  • Please pop into your local branch and make the Postmaster/Branch Manager aware so they can report this internally.

  • Please contact your bank directly to make them aware of the missing cash, they will then be able to investigate further.

  • Please pop into your local branch and make the Postmaster/Branch Manager aware so they can report this internally.

  • Please contact your bank directly to report this, they can then provide you with a replacement.

Contact Post Office about in-branch services

If you have a complaint about services provided in post office branches, here’s how to get in touch.

Make a complaint

If you’re not happy with your Post Office experience, please let us know and we’ll do our best to put things right.