Speak to us about your energy bills

We’ve partnered with the British Gas Energy Trust to help you manage the high cost of energy prices. With costs creating difficulties for many people throughout the UK, you can come in and have a chat with energy experts about your options.

Need advice on your energy bills? Ask at the Post Office

We know that it can be challenging to talk about financial difficulties, especially those around debt and struggling to pay bills. We know that it can seem unfair that prices remain so high at a time when so many of us are already facing an unaffordable cost of living. And we know that these worries can seriously impact your physical and mental wellbeing.

So we’ve again partnered with the British Gas Energy Trust – a charity dedicated to helping people who are struggling with their energy bills – to provide experts who specialise in bursaries, grants, energy-saving tips and advice to help you do what you can to keep costs as low as possible.

How do I talk to an expert?

Just come in and see us. The experts are available in selected Post Office branches around the country, detailed in the table on this page.

We’ve set up pop-up advice centres in Post Office branches nationwide. As energy costs remain high, we want to continue to reach out and help more households get the relevant funding and advice that's local to them.

All you need to do is to ask to speak to the British Gas Energy Trust expert, who’ll be there to welcome you and give you all the information available on assistance schemes and energy advice. You can also pick up a leaflet that’s full of helpful information about the available support.
You can also find out more about assistance and support available on our Cost of living help and support page.