For further information about the Horizon IT Scandal, please visit our corporate website

First things first

It’s important not to panic or to put things off. Finding answers to questions will help you make practical plans:


  • Are you entitled to redundancy pay? How much will this be? How long will it last?
  • What benefits are you entitled to? You may be eligible for Jobseeker’s Allowance. Check if you're eligible for benefits. Claims can take a while to process, even if you expect to find work, so apply immediately
  • Do you have insurance cover? Will this help you meet debt repayments while you are out of work?
  • Are you entitled to a refund of tax due to your current circumstances?
  • If you have a pension, what options do you have?


Make paying essential bills, any mortgage and any other debts a priority. We’re here to help, go to our contact us page to find out who you can speak to. You can also get free support from the agencies listed on our ‘useful contacts’ section.

Things to think about

  • Don’t ignore the problem
  • Check your redundancy rights
  • See what benefits you're entitled to
  • Take time to plan a new budget
  • Consider reviewing your mortgage and other debts if necessary
  • Talk to us about your circumstances
  • Consider your employment options and how you can get back into work
  • Ask for help if you need it

Getting back to work

Although being made redundant can be a shock, you should act quickly to make sure you:

  • Get back out into the job market as soon as possible and that you start receiving the benefits you’re entitled to
  • Go for a New Jobseekers’ Interview at your local Job Centre
  • Refresh your CV and look for work online, in newspapers and magazines, through employment agencies and through contacts you already have
  • You can claim Jobseekers’ Allowance opens in new window if you’re unemployed and actively seeking work or working less than 16 hours per week