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Check your delivery's progress

  • Royal Mail
  • Parcelforce
  • DPD
  • Evri

Track an item sent with Royal Mail

  • You'll need the reference number on your Post Office receipt to track your items
  • This number will be 9-27 characters long. It may be called a barcode or a reference
  • You can only track items with a reference number, not with a name, address or other details
  • If you’ve lost your receipt or tear-off label, Royal Mail won't be able to give you the reference number

Track an item sent in branch

Royal Mail tracking

Track an item sent via Parcels Online

Parcels Online tracking

Track an item sent with Parcelforce Worldwide

  • You'll need the reference number on your Post Office receipt to track your items
  • This number will be 9-27 characters long. It may be called a barcode or a reference
  • You can only track items with a reference number, not with a name, address or other details
  • If you’ve lost your receipt or tear-off label, Parcelforce Worldwide won't be able to give you the reference number

Track an item sent in branch

Parcelforce tracking

Track an item sent with DPD

  • You’ll need a reference number to track your item. This will be emailed to you and appear in your order history if you have an account
  • The same number will appear on your Post Office receipt when you drop off your package
  • The reference number will be between 10 and 16 characters long
  • You can only track items with a reference number, not with a name, address or other details

Track an item sent in branch

DPD tracking

Track an item sent via Parcels Online

Parcels Online tracking

Track an item sent with Evri

  • You’ll need a reference number to track your item. This will be emailed to you and appear in your order history if you have an account
  • The same number will appear on your Post Office receipt when you drop off your package
  • The reference number will be between 10 and 16 characters long
  • You can only track items with a reference number, not with a name, address or other details

Track an item sent in branch

Evri tracking

Track an item sent via Parcels Online

Parcels Online tracking

Some common questions

  • No, you need a tracking or reference number to track your item.

  • No, you need a tracking or reference number to track your item.

  • Parcels Online services provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.

    Royal Mail and Parcelforce Worldwide can only be tracked if you've bought a service with a tracking or reference number. You'll need the reference number on your Post Office receipt to track your items.

  • It depends on which service the sender has used to post your item. It might be possible to use the Royal Mail Track & Trace tool to locate your parcel in some cases.

  • Royal Mail Special Delivery Guaranteed, International Tracked & Signed and International Tracked provide full tracking. International Signed offers tracking until the item leaves the UK.

    Royal Mail Signed For and 1st and 2nd Class parcel services aren't tracked throughout their journey. They only provide the sender with online delivery confirmation.

  • Parcelforce Worldwide UK services, globalpriority and globalexpress provide full tracking.

    Parcelforce UK services require a signature upon delivery. A signature will be visible on your track and trace results.

    Parcelforce Worldwide's globalpriority and globalexpress services also require a signature on delivery. This signature will not always be available electronically and may not show on your track & trace results.

Need some help?

Posting help and support

Find answers to common questions about posting services:

Visit our posting support page