For further information about the Horizon IT Scandal, please visit our corporate website
Cost-effective, convenient cover if you travel frequently
Available to everyone aged 75 and under
Under 18's with no medical conditions go free
If you're going away more than once in a year, it's worth considering annual multi-trip travel insurance. Taking out this cover means you can travel without the worry, or the hassle, of getting cover every time you go.
Please note there’s a limit to the length of time you can spend away on any individual trip. All Post Office Travel insurance policies cover you up to a maximum of 31 days. If you’re going to be away for longer, you can add our trip extension cover. This gives you an extended protection of 45 or 60 days, for an additional premium.
Have peace of mind when you travel knowing health professionals are just one click away.
Medical Assistance Plus (2), powered by Air Doctor, comes free with all our travel insurance policies. It gives you access to outpatient medical support while you’re away.
Through the service you can book an in-person or video consultation with a doctor. You can also get prescriptions delivered to your nearest pharmacy.
We’ll send you an SMS reminder about the service the day before you travel (for single-trip and backpacker cover) or the day before your policy begins (for annual multi-trip cover).
(2) Medical Assistance Plus is not available for trips taken in the UK, only for international travel. The service allows up to 3 separate medical events per person listed on the policy, and up to 3 appointments per event. All appointment charges are covered by your travel insurance policy. You will not need to pay any excess fees for this service. You may need to pay for your prescription upfront and claim on your return home.
Here’s a summary of the cover our annual multi-trip policies provide. For full details check our policy documents. Terms and conditions apply.
Kids covered for free
If you buy a family annual multi-trip travel insurance policy, your children aged under 18 will be covered at no extra cost. All you have to do is name them on the policy, and confirm that they have no medical conditions. They’ll be covered even if they’re invited on holiday with another adult, such as a friend or relative
Emergency medical expenses
We may be able to help if you need emergency medical treatment, return to the UK and more while you’re abroad
Delayed departure (3)
You’re covered if your first outbound or final inbound international departure is delayed by 4 or more hours. As long as it matches certain reasons set out in the policy wording
Baggage
Items that are usually carried or worn during a trip are covered if they get lost, stolen or damaged
Personal liability and legal costs
We also include protection for any unexpected personal liability and legal costs you might be charged while you're away
Sporting activities included
We cover over 100 sports and activities free of charge, but there are some we don’t cover at all. Check your policy wording for the full list and our terms and conditions, as some aren’t covered for personal injury or personal liability
We can offer you a choice of economy, standard and premier cover levels.
|
Economy £125 excess Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £5 million Cancellation and cutting short your trip £1,000 Baggage (personal possessions) £1,500 Money Up to £250 Travel delay and missed departure N/A Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to 45 or 60 days (terms apply) |
Standard £99 excess Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £10 million Cancellation and cutting short your trip £3,000 Baggage (personal possessions) £2,000 Money Up to £350 Travel delay and missed departure Up to £750 Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to 45 or 60 days (terms apply) |
Premier £50 excess 
Insurance Product Information Document (IPID) Emergency medical expenses and getting you back home Up to £15 million Cancellation and cutting short your trip £5,000 Baggage (personal possessions) £3,000 Money Up to £500 (4) Travel delay and missed departure Up to £1,500 Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to, 45 or 60 days (terms apply) |
|
|---|---|---|---|
|
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
Insurance Product Information Document (IPID) |
|
Emergency medical expenses and getting you back home |
Emergency medical expenses and getting you back home Up to £5 million |
Emergency medical expenses and getting you back home Up to £10 million |
Emergency medical expenses and getting you back home Up to £15 million |
|
Cancellation and cutting short your trip |
Cancellation and cutting short your trip £1,000 |
Cancellation and cutting short your trip £3,000 |
Cancellation and cutting short your trip £5,000 |
|
Baggage (personal possessions) |
Baggage (personal possessions) £1,500 |
Baggage (personal possessions) £2,000 |
Baggage (personal possessions) £3,000 |
|
Money |
Money Up to £250 |
Money Up to £350 |
Money Up to £500 (4) |
|
Travel delay and missed departure |
Travel delay and missed departure N/A |
Travel delay and missed departure Up to £750 |
Travel delay and missed departure Up to £1,500 |
|
Trip limits and extensions |
Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to 45 or 60 days (terms apply) |
Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to 45 or 60 days (terms apply) |
Trip limits and extensions Trips of up to 31 days included. Extendable for an additional premium to, 45 or 60 days (terms apply) |
Need cover for your policy that's not included as standard? Just pay a little more to add these upgrades – optional or mandatory depending on the trip type.
This optional extra helps protect you from the impact of airspace disruption, natural catastrophes, terrorist acts or Covid-19
If you’re happy with the cover offered, but worried about excess fees, you can opt for an excess waiver. For an additional premium, you can add it to any Post Office level of cover for zero excess fees
Insure all your devices with our easy-to-add gadget cover. It’s perfect to protect all your smartphones, tablets, laptops and consoles
Specialist cover is mandatory for winter sports like skiing and snowboarding. There’s greater risk of emergency costs. Make sure you’re protected on the pistes
If you're going on a cruise, specialist cover is both important and mandatory. It covers missed departure due to breakdown, falling ill on board, being confined to your cabin, lost baggage and more
Trip extensions are available up to 45 or 60 days, increasing from the standard 31 days
Living with a medical condition shouldn’t stop you seeing the world. And, with the right travel insurance in place, you can enjoy peace of mind on your adventures – just in case something unfortunate happens.
At Post Office, we cover most pre-existing conditions. Contact us for a quote to see if we can cover you. It’s important to declare upfront all your medical conditions and any medication you're taking.
If we can't help and yours is a serious pre-existing medical condition, check the Money and Pensions Scheme (MaPS) directory. It lists companies that may be able to help you. Or call 0800 138 7777.
Let’s find the protection that’s right for your travels. Get a quote for Post Office Travel Insurance
Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023
Post Office won a “Best Travel Insurance Provider” award at the British Travel Awards in 2023
Our travel insurance policies with premier level cover are Defaqto 5-star rated
Policies purchased from 28 March 2024 onwards provide cover if:
If an insured trip has to be cut short, the unused portion of it can be claimed for if:
There’s also cover for medical and repatriation costs if you fall ill with Covid-19 while away. Call our emergency assistance line and we’ll help you seek treatment. If needed, we can also arrange to bring you back to the UK.
There’s no other coronavirus cover on our policies, but for extra reassurance you can add our trip disruption cover upgrade option. This gives you added protection against missed departures and expenses charged due to change of testing or quarantine requirements. Add it to your preferred policy for an extra premium.
If you bought your policy with us between 31 March 2022 and 27 March 2024, some cover for Covid-19 is included as standard. Please visit our coronavirus FAQs page for the full details.
Should the FCDO advise against all travel to your destination, there’s no cover under any section of the policy if you decide to travel.
It’s important to follow FCDO advice on essential travel. If you choose to travel and the trip’s not essential, we’ll only cover a claim if the cause isn’t linked to the reason for the FCDO advice. This limitation applies even if you’ve purchased an optional trip disruption upgrade. You may be able to travel with full cover if we authorise, in writing, that your trip’s essential before you travel. To request this, please email travelinsurancefeedback@postoffice.co.uk.
Please make sure you’re clear what’s covered and what’s not. Check the answers to common questions about coronavirus cover and the full policy wording for more details.
This is a type of policy that covers you for multiple trips within one year.
This is good for people who travel frequently and don’t want the expense of buying a new policy for each journey they take. Remember that if you travel to different parts of the world with each trip, you will need a policy that covers all of the areas you travel to.
All our policies have a maximum 31-day trip duration limit. This can be extended up to 45 or 60 days for an additional premium.
Post Office offers three levels of travel insurance. These are economy, standard and premier.
Buying an annual multi-trip travel insurance policy may not be cheaper outright than a single-trip travel insurance policy. However, multi-trip insurance allows you to take as many trips as you like within the 365-period of the policy. You can take these trips in both the UK and overseas. So it can be more cost-effective and work out cheaper in the long run.
Whether you’re popping abroad to watch the football, fancy a weekend shopping trip to Paris or are taking a two-week family holiday, if you expect to travel more than once in a year, it’s worth considering multi-trip cover.
The start date can be up to 31 days in advance. If you have a pre-booked trip and need cancellation cover, make the start of your policy the date you take it out, not the date your trip starts.
The period of insurance is for 12 months. In that time you’re covered for each trip you book and undertake within that period, up to the maximum trip duration for your chosen policy.
You can cancel your policy within 14 days of receiving your insurance documents. But you can only cancel if you’ve not started a trip, made a claim or intend to make a claim. If you meet these criteria, we’ll give you a full refund.
If you cancel after the 14-day cooling-off period, you won’t qualify for a refund. For annual multi-trip policies, the cancellation period is extended up to the start date of the policy, even if this is more than 14 days from the date you received your documents.
However, we’ll consider any exceptional events that may allow us to repay you for any unused cover. These include bereavement, or an unexpected change to your policy that means we’re no longer able to carry on insuring you.
The unused premium will be calculated on a sliding scale. You can find more information on this in your policy wording.
Yes, there is. We’ve partnered with Student Beans to offer a student discount. To claim it simply log in with your Student Beans account. If you don’t have one, you’ll need to register for a Student Beans account and verify you’re a student first. You’ll be given a unique code, which you’ll need to enter into the promotion box that appears when getting your travel insurance quote. The discount will be taken off your quote total.
Yes, we do. We’ve partnered with Grad Beans to offer a discount to graduates. To claim it, you’ll need to either register for a Grad Beans account (to verify your graduate status) or log in with your existing account. You’ll be given a unique code, which you’ll need to enter in the promotion code box that appears when getting your travel insurance quote. The discount will be taken off your quote total.
Cover for a one-off trip in the UK or abroad (7)
Perfect for short or long trips for anywhere in the UK or abroad
No age limit
Gap year travel advice for solo travellers
Exploring the globe can be scary, but there’s so much to find at the edge of your comfort zone. We look at some of the top destinations to visit on your own – and share ...
Getting travel insurance for an adventure holiday
Adventurous holidays can take many forms, from action-packed itineraries in unusual places to taking part in the odd activity during a more traditional break.
Travel insurance for people with high blood pressure
Travelling with high blood pressure is fine – but it’s important to make sure you’ve got the right cover in case something goes wrong abroad.
Travel insurance for diabetics
You should be able to get the right cover to travel abroad if you’re diabetic, making sure that your medical needs are taken care of.
10 tips for keeping kids safe on holiday
We all know the feeling – getting to the airport, then a wave of panic comes over you. Did you remember your passport? What time's the flight? And where on earth did you ...
Don't make these holiday mistakes
Booking a last-minute holiday can get the blood pumping with the sudden thrill of adventure, but it also makes it easier to overlook things.
Is Airbnb safe? Tips on staying safe
The arrival of Airbnb has helped to transform the travel industry in recent years. On any one night, over two million people stay in homes advertised through Airbnb in ...
Travel insurance for the Canary Islands
People flock to the Canary Islands from all over Europe. No wonder, with such appealing beaches, landscapes and temperatures to enjoy.
European and Global Health Insurance Cards
If you're travelling to an EU country from the UK, make sure you take a Global Health Insurance Card (Ghic) with you or existing European health Insurance Card (Ehic), ...
How to protect your travel documents
What can I take on a plane?
Ready to jet off on a much-needed break but worrying about what you can take with you on the flight?
Teenagers going on holiday without their parents
Having your son or daughter go on holiday without you for the first time can be one of the most traumatic experiences for a parent, but one of the most exciting for a ...
Travel insurance for Cuba
Today, Cuba is more accessible than it has been for many decades, and those who decide to holiday there can expect a mixture of colourful city life and luxurious ...
Travel insurance for Greece
Greece and the Greek islands have long been a popular travel destination for us Brits. But are there any travel risks or other factors to keep in mind before and when ...
Travel insurance for South Africa
How safe is South Africa to visit and why is having travel insurance important when you go? Our guide looks at the potential travel risks and the cover you may want to ...
Travel insurance for Canada
Canada is a vast country of diverse delights – everything from bustling cities to snow-capped mountains, deep forests and crystal clear lakes. If you're thinking of ...
Travel insurance for Thailand
Thailand’s idyllic beaches, azure-blue sea, buzzing cities and exciting alternative scene are a draw for Brits. A trip can be a once-in-a-lifetime event.
Everything you need to know about embassies
Learn the difference between embassies and consulates, and why you might need them when travelling.
Do I need travel vaccinations?
There’s no better feeling than planning an amazing trip to an exotic destination. Make staying safe with travel vaccinations top of your to-do list.
10 best holidays to take teenagers on
Holidays for teenagers can take some imagination to make sure they’ve got the right mixture of destination, activity and social life – and make sure you have a great ...
Travel insurance for Spain
Every year, millions of holidaymakers from the UK head to Spain for its combination of glistening beaches, unique culture and Mediterranean cuisine.
Kids’ travel insurance
It's a proud feeling when children turn eighteen and start holidaying on their own. Although, perhaps it's tinged with a feeling of relief. But you can't help but worry ...
How to get assisted travel at airports
Lots of people who need assisted travel at airports are missing out simply because they don’t know how to go about asking for it.
Holiday packing and pre-travel checklist
So, you’ve booked your flights, accommodation and activities. What next?
Travel tips for babies, toddlers and young kids
It’s your holiday too, and good preparation can take some of the worry out of travelling with your littleuns.
Top tips for going to festivals overseas
With festivals overseas becoming the new norm, festivalgoers need to do a bit more planning than for a UK festival.
Travel insurance for France
It may be a short hop away, but a trip to France is not without its travel risks. Make sure you’re clued up on what they are and have travel insurance in place to help ...
Family travel insurance
If you're travelling abroad as a family, it makes sense to take out insurance that covers you all. Especially if you have little ones.
Schengen travel insurance
The status of Schengen visas for international students resident in the UK is currently uncertain. This page will be updated when more detail is available.
Tips for travelling with grandchildren
Enjoy that precious time away with your grandchildren, and take some of the pressure off by getting good travel insurance – just in case something goes wrong.
Great tips for people travelling alone
Whether you’re travelling solo because of business, you’re hoping to meet someone, or simply because you enjoy it, being by yourself can sometimes be a daunting prospect ...
A complete list of backpacking essential items
Going backpacking is one of life’s great adventures. But before you set off you’ll need some packing tips so you're not weighed down on the way.
How to travel with your dog
Taking your best friend on holiday with you is everyone's ideal situation, but travelling with a dog can be a complicated process. Make sure you know how.
Safe travels: where can I go on holiday?
Travel’s a great way to unwind, see the world, open the mind and expand horizons. But rapidly changing situations around the world can soon impact such plans.
Travel insurance for the Balearic Islands
It’s one of the most popular holiday hotspots for UK holidaymakers. But what can you expect from a trip to the Balearics?
Travel insurance for Mexico
Find out about medical care available to Brits in Mexico, as well as travel risks, transport options and the importance of taking travel insurance.
Travel insurance for Italy
Find out about the safety of travelling to Italy as well as the medical care available to Brits and how to get around.
Flight delays and compensation
Most of the time, getting a flight is a hassle-free event. If you only take hand luggage, have your boarding pass saved to your phone and everything’s running to plan ...
8 tips on staying safe while you enjoy your winter sports
The white stuff is alluring, so make sure you can enjoy it safely, are ready for the unexpected and pack travel insurance for extra reassurance.
Travel insurance for India
For many UK holidaymakers, India is an intriguing and diverse culture with colourful traditions and engrossing history. For many others, it’s a home from home.
Travel insurance for Japan
If you’re jetting off to Japan soon make sure you have good travel insurance to cover your trip. The right policy may offer more protection than the standard medical ...
Winter sun holiday destinations to escape to
Dark mornings, cold hands, heating bills and chapped lips are among the most disliked things about the British winter, according to our new study. Half of the nation ...
How to pack a suitcase
Whether you’re heading to the beach for a much-needed break or boarding a boat for a cruise somewhere breath-taking, it’s important to know what to pack in advance so ...
When to buy travel insurance
Do you need travel insurance for your trip? Is travel insurance worth it? And, if yes, when is the right time to buy cover?
Travel insurance for Egypt
Make sure you’re travelling safely in Egypt with the latest advice and risks, and learn about getting around and local culture.
Travel insurance for Australia
Heading down under for a trip to or around Australia? Make sure you’ve got the right level of travel insurance cover for where you’ll be going and what you’ll be doing.
Worldwide travel insurance
Fancy trekking in a remote Asian rainforest? A wild time in New York? Flying over Niagara Falls in a helicopter? Or maybe taking in the sights of Athens or Rome?
Travel insurance for Morocco
Perched on the northern tip of Africa, Morocco’s long been a popular destination for UK holidaymakers. If you’re heading there soon, make sure you’ve got good travel ...
What is ATOL protected?
ATOL stands for Air Travel Organisers' Licensing, a scheme that helps make sure consumers are covered if travel firms fall into financial difficulties.
Travelling while you work or vice versa
The opportunities to combine business and leisure have never been greater. You could be planning some ‘bleisure’ time, taking a ‘workation’ or diving into becoming a ...
Find hot holiday destinations any time of year
If you're the type of sunchaser who looks forward to that sizzling summer break, can’t wait to escape to warmer climes in the UK’s winter months or can't be away from ...
Travel insurance for New Zealand
Find out what medical care Brits can access in New Zealand and travel risks to be aware of like natural catastrophes, however rare.
10 ways to look after your valuables at the beach
The whole idea of lounging around on the beach is to switch off and enjoy the sunshine. But the reality is that opportunistic thieves are on the lookout for unattended ...
Travelling without insurance
In an average year, millions of Britons go abroad without the right travel insurance – or even without any cover at all. Are you one of them?
The Travel Safety Index for Solo Travellers
Travelling solo means freedom and independence, making new connections and never having to compromise.
Travel insurance for seniors and pensioners
As you get older, being able to go where you want when you want is all part of the joy. And changes in your medical needs shouldn’t stand in the way of your desire to ...
Travelling during your pregnancy
Before your little bundle of joy arrives, you may be considering taking a holiday. But is it safe? And what precautions should you consider before making a booking?
Need a holiday? These travel hacks could save you money
Satisfy your travel craving while making your holiday budget go further. We’ve gathered tips to help you cut out costs and hassle – and enjoy a well-earned break.
How to get a free flight upgrade
There are several ways to get to the top of the class on your flight – whether that's business or even first.
Travel insurance for USA
The famous cliché of America is that it's big. And it is. Across its six time zones are examples of virtually every type of geography on earth, from the baked deserts of ...
Travel insurance for Turkey
A trip to Turkey offers toasty beaches and tourist treats aplenty. No wonder it’s so popular with holidaymakers from the UK and elsewhere.
What is ABTA?
Over 60 million people travel from the UK most years for holidays or business. The vast majority enjoy smooth, trouble-free journeys. Sometimes, though, things go wrong.
Vaccinations needed for Thailand
Some vaccinations for Thailand are recommended and some are mandatory in certain circumstances. It’s important to know which vaccinations or injections for Thailand you ...
Post Office Travel Insurance Winter Sports Survey
With the winter sports season upon us, we conducted a Winter Sports Survey for the second year running. It found as many as four in 10 UK travellers (39%) planned to ...
Do I need travel insurance for a UK break or staycation?
Travel insurance for a holiday in the UK isn't something you must have, but it might be something you want to have.
Don’t let illness spoil your perfect holiday – book an online doctor
There’s nothing worse than falling ill while away from home. Along with the worry of the cost of visiting a doctor and getting treatment, being poorly can put a real ...
Travel insurance for cancer patients
If you're living with cancer but love to travel, can you get travel insurance for your trip?
What to do if your airline or holiday company goes bust
Finding out that your airline or holiday company has gone bust is a shock – especially if you’re on holiday at the time. But there are plenty of laws and regulations in ...
What you should do about delayed, lost or damaged luggage
The last thing you want to happen on holiday is standing the luggage carousel at the airport waiting for bags that don't appear. It's a huge inconvenience that can cost ...
Travel insurance for Ireland
Do UK residents need travel insurance for Ireland? And what healthcare is available for Brits if they’re visiting the country?
Travel insurance for Dubai
Planning on living the high life with a trip to the UAE’s iconic mega-city, Dubai? Make sure you’re aware of the local culture, travel risks and have travel insurance to ...
To access your policy documents, select your cover level then tell us the date you bought your cover.
Policy numbers starting with TC
Policies are underwritten by Collinson Insurance:
Policy numbers starting with TA
Policies are underwritten by Collinson Insurance:
Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.
Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.
The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).
(6) Immediate relative: your mother, father, sister, brother, spouse, civil partner, fiancé/e, your children (including adopted and fostered), grandparent, grandchild, parent-in-law, daughter-in-law; sister-in-law, son-in-law, brother-in-law, aunt, uncle, cousin, nephew, niece, step-parent, step-child, step-brother, step-sister or legal guardian.
(7) For economy, standard and premier policies, the single-trip policy will cover you for one trip up to:
365 days for those aged up to and including 70 years
90 days for those aged between 71 and 75
31 days for those aged 76 years and above