Manage your Travel Money Card with our travel app
Top up and freeze your card. Swap funds between currencies. View your PIN and recent transactions. All in our free app for iOS and Android
Take one secure, prepaid Mastercard® away with you that holds multiple currencies and isn’t linked to your bank account
Use it wherever you see the Mastercard Acceptance Mark – millions of shops, restaurants and bars in more than 200 countries
You won’t pay extra fees to use your card in any local currency the card supports if you’ve already loaded a balance
Order online, in the app or pick a card up in branch^ and load it with any of the 22 currencies it holds.
There’s a welcome letter with your card. Just follow the simple steps in it to activate the card.
Now your card’s ready to use. Out of funds? Just top up any time in your app or online account.
Log in to easily top up, manage or freeze your card
If you need your card sooner than the next 2-3 working days, you can pick one up instantly at any Post Office branch. Please bring a valid passport or UK driving license as proof of identity
There are three ways that you are able to obtain a Travel Money Card, each very simple.
Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.
Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached.
Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.
You can load between £10 and £5,000 onto your Travel Money Card. For more details, check 'Are there top-up limits?' later on this page.
You can use your card wherever you see the Mastercard Acceptance Mark and withdraw cash at over 2 million ATMs worldwide. Be aware that charges and fees may apply.
Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.
After you've activated your card, you can manage it using our travel app or via a web browser. You can check your recent transactions, view your PIN, transfer funds between different currency ‘wallets’, top up your card, freeze your card and more.
Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK.
The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.
Currencies available:
EUR – euro
USD – US dollar
AUD – Australian dollar
AED - UAE dirham
CAD – Canadian dollar
CHF – Swiss franc
CNY – Chinese yuan
CZK – Czech koruna
DKK – Danish krone
GBP – pound sterling
HKD – Hong Kong dollar
HUF – Hungarian forint
JPY – Japanese yen
NOK – Norwegian krone
NZD – New Zealand dollar
PLN – Polish zloty
SAR – Saudi riyal
SEK – Swedish Krona
SGD – Singapore dollar
THB – Thai baht
TRY – Turkish lira
ZAR – South African rand
There’s no charge when spending an available balance of a local currency supported by the card.
This means a €20 purchase from a retailer or online in Spain will cost you €20. This will be deducted from your euro balance.
To avoid unnecessary charges to your card, wherever asked, always choose to pay for goods or withdraw cash in the currencies of your card. This will avoid two exchange rate conversions, which would increase the total cost of your transaction. For example, if you’re using the card in Spain, always choose to pay in euros if offered a choice.
Cross border fee
Cross border fees are charges applied by financial institutions when you pay by card or withdraw cash in a foreign country. They cover the cost of converting your money into the local currency and any admin expenses.
Our Travel Money Card is designed for use in countries whose currencies it supports. But if you use it in a country with a different currency, such as Brazil, you’ll be charged a cross border fee. This is because the card doesn’t support the Brazilian real.
The cross-border fee is set at 3% of the transaction amount.
For more information on cross border fees please visit our cross border payment page.
Maintenance fee
We’ll charge a maintenance fee of £2 per month on any remaining balance 12 months after the card has expired. To avoid this charge, please either renew your card or withdraw your remaining balance. The fee won’t be charged if your balance is zero.
All Travel Money Cards are valid for up to 3 years. You’ll find the expiry date for yours on the back of the card.
Other fees
If you load your card with pounds sterling (GBP), a load commission fee of 1.5% will apply. The minimum fee is £3 and the maximum is £50.
A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Some ATM owners will charge their own fees for withdrawing cash. These are in addition to the fees we charge.
Full details of our charges and fees, including currencies’ associated withdrawal limits and charges can be found in our Travel Money Card terms and conditions.
Available currencies, withdrawal limits and charges
EUR – euro
Max daily cash withdrawal: 450 EUR
Withdrawal charge: 2 EUR
USD – US dollar
Max daily cash withdrawal: 500 USD
Withdrawal charge: 2.5 USD
AED – UAE dirham
Max daily cash withdrawal: 1,700 AED
Withdrawal charge: 8.5 AED
AUD – Australian dollar
Max daily cash withdrawal: 700 AUD
Withdrawal charge: 3 AUD
CAD – Canadian dollar
Max daily cash withdrawal: 600 CAD
Withdrawal charge: 3 CAD
CHF – Swiss franc
Max daily cash withdrawal: 500 CHF
Withdrawal charge: 2.5 CHF
CNY – Chinese yuan
Max daily cash withdrawal: 2,500 CNY
Withdrawal charge: 15 CNY
CZK – Czech koruna
Max daily cash withdrawal: 9,000 CZK
Withdrawal charge: 50 CZK
DKK – Danish krone
Max daily cash withdrawal: 2,500 DKK
Withdrawal charge: 12.50 DKK
GBP – Great British pound
Max daily cash withdrawal: 300 GBP
Withdrawal charge: 1.5 GBP
HKD – Hong Kong dollar
Max daily cash withdrawal: 3,000 HKD
Withdrawal charge: 15 HKD
HUF – Hungarian forint
Max daily cash withdrawal: 110,000 HUF
Withdrawal charge: 600 HUF
JPY – Japanese yen
Max daily cash withdrawal: 40,000 JPY
Withdrawal charge: 200 JPY
NOK – Norwegian krone
Max daily cash withdrawal: 3,250 NOK
Withdrawal charge: 20 NOK
NZD – New Zealand dollar
Max daily cash withdrawal: 750 NZD
Withdrawal charge: 3.5 NZD
PLN – Polish zloty
Max daily cash withdrawal: 1,700 PLN
Withdrawal charge: 8.5 PLN
SAR – Saudi riyal
Max daily cash withdrawal: 1,500 SAR
Withdrawal charge: 7.50 SAR
SEK – Swedish Krona
Max daily cash withdrawal: 3,500 SEK
Withdrawal charge: 20 SEK
SGD – Singapore dollar
Max daily cash withdrawal: 500 SGD
Withdrawal charge: 3 SGD
THB – Thai baht
Max daily cash withdrawal: 17,000 THB
Withdrawal charge: 80 THB
TRY – Turkish lira
Max daily cash withdrawal: 1,500 TRY
Withdrawal charge: 7 TRY
ZAR – South African rand
Max daily cash withdrawal: 6,500 ZAR
Withdrawal charge: 30 ZAR
Yes, the following limits apply for all currencies the Travel Money Card supports.
Refund claims made on Travel Money Card purchases are all done electronically. Just call the number printed on the back of your card, +44 (0) 20 7937 0280. We’ll take you through it. For more information visit our Travel Money Refund Guarantee page.
Your card will be renewed automatically if you've used it in the last 18 months. If your Travel Money Card is due to expire in 55 days or more, you can enable an automatic renewal by:
1. Shopping using your remaining balance
2. Topping up any currency on your card with a minimum of £10
If you're already within 55 days of your card expiry, call us on 0207 937 0280 to tell us you'd like to order a new card.
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^Cards ordered online or in the app should arrive within 2-3 working days.
Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).