For further information about the Horizon IT Scandal, please visit our corporate website

Manage your Travel Money Card with our travel app 

Top up and freeze your card. Swap funds between currencies. View your PIN and recent transactions. All in our free app for iOS and Android

Why get a Travel Money Card?

Carry up to 22 currencies safely on one card

Take one secure, prepaid Mastercard® away with you that holds multiple currencies and isn’t linked to your bank account

Pay at over 36 million locations worldwide

Use it wherever you see the Mastercard Acceptance Mark – millions of shops, restaurants and bars in more than 200 countries

Spend abroad with no extra charges

You won’t pay extra fees to use your card in any local currency the card supports if you’ve already loaded a balance 

Already have a Travel Money Card?

Log in to easily top up, manage or freeze your card

Need it quick? Visit a branch

If you need your card sooner than the next 2-3 working days, you can pick one up instantly at any Post Office branch. Please bring a valid passport or UK driving license as proof of identity 

Common questions

  • There are three ways that you are able to obtain a Travel Money Card, each very simple.

    Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.

    • Via our travel app: you can order and store up to three Travel Money Cards in our free travel app. Delivery will take 2-3 working days.
    • Online: follow our application process to order your card online. Your card will take 2-3 working days to be delivered. Once it arrives you can link it to our Travel app to manage on the go. 
    • In branch: simply find a nearby Post Office branch and pop in to get your Travel Money Card there. Please remember to take a valid passport or UK driving licence in order to obtain your card, and you can take it away the same day.

    Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached.

  • Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.

    You can load between £50 and £5,000 in branch, and between £10 and £5,000 online (Travel Money Card) and in the Travel App (see more on load limits below).  You can use it to pay wherever the Mastercard Acceptance Mark is displayed. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' below).

    Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.

  • After you've activated your card, you can manage it using our travel app or via a web browser. You can check your recent transactions, view your PIN, transfer funds between different currency ‘wallets’, top up your card, freeze your card and more.

    Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK.

  • The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.

    Currencies available:

     EUR – euro 

     USD – US dollar 

     AUD – Australian dollar 

     AED - UAE dirham 

     CAD – Canadian dollar 

     CHF – Swiss franc 

     CNY – Chinese yuan 

     CZK – Czech koruna 

     DKK – Danish krone

     GBP – pound sterling 

     HKD – Hong Kong dollar 

     HUF – Hungarian forint

      JPY – Japanese yen 

     NOK – Norwegian krone 

     NZD – New Zealand dollar 

     PLN – Polish zloty 

     SAR – Saudi riyal 

     SEK – Swedish Krona 

     SGD – Singapore dollar 

     THB – Thai baht 

     TRY – Turkish lira 

     ZAR – South African rand 

  • There’s no charge when spending an available balance of a local currency supported by the card.  

    This means a €20 purchase from a retailer or online in Spain will cost you €20. This will be deducted from your euro balance. 

    To avoid unnecessary charges to your card, wherever asked, always choose to pay for goods or withdraw cash in the currencies of your card. This will avoid two exchange rate conversions, which would increase the total cost of your transaction. For example, if you’re using the card in Spain, always choose to pay in euros if offered a choice. 

    Cross border fee 

    Cross border fees are charges applied by financial institutions when you pay by card or withdraw cash in a foreign country. They cover the cost of converting your money into the local currency and any admin expenses. 

    Our Travel Money Card is designed for use in countries whose currencies it supports. But if you use it in a country with a different currency, such as Brazil, you’ll be charged a cross border fee. This is because the card doesn’t support the Brazilian real.  

    The cross-border fee is set at 3% of the transaction amount.  

    For more information on cross border fees please visit our cross border payment page.  

    Maintenance fee 

    We’ll charge a maintenance fee of £2 per month on any remaining balance 12 months after the card has expired. To avoid this charge, please either renew your card or withdraw your remaining balance. The fee won’t be charged if your balance is zero.  

    All Travel Money Cards are valid for up to 3 years. You’ll find the expiry date for yours on the back of the card. 

    Other fees 

    If you load your card with pounds sterling (GBP), a load commission fee of 1.5% will apply. The minimum fee is £3 and the maximum is £50.  

    A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Some ATM owners will charge their own fees for withdrawing cash. These are in addition to the fees we charge. 

    Full details of our charges and fees, including currencies’ associated withdrawal limits and charges can be found in our Travel Money Card terms and conditions

    Available currencies, withdrawal limits and charges 

    EUR – euro 
    Max daily cash withdrawal: 450 EUR 
    Withdrawal charge: 2 EUR 

    USD – US dollar 
    Max daily cash withdrawal: 500 USD 
    Withdrawal charge: 2.5 USD 

    AED – UAE dirham 
    Max daily cash withdrawal: 1,700 AED 
    Withdrawal charge: 8.5 AED 

    AUD – Australian dollar 
    Max daily cash withdrawal: 700 AUD 
    Withdrawal charge: 3 AUD 

    CAD – Canadian dollar 
    Max daily cash withdrawal: 600 CAD 
    Withdrawal charge: 3 CAD 

    CHF – Swiss franc 
    Max daily cash withdrawal: 500 CHF 
    Withdrawal charge: 2.5 CHF 

    CNY – Chinese yuan 
    Max daily cash withdrawal: 2,500 CNY 
    Withdrawal charge: 15 CNY 

    CZK – Czech koruna 
    Max daily cash withdrawal: 9,000 CZK 
    Withdrawal charge: 50 CZK 

    DKK – Danish krone 
    Max daily cash withdrawal: 2,500 DKK 
    Withdrawal charge: 12.50 DKK 

    GBP – Great British pound 
    Max daily cash withdrawal: 300 GBP 
    Withdrawal charge: 1.5 GBP 

    HKD – Hong Kong dollar 
    Max daily cash withdrawal: 3,000 HKD 
    Withdrawal charge: 15 HKD 

    HUF – Hungarian forint 
    Max daily cash withdrawal: 110,000 HUF 
    Withdrawal charge: 600 HUF 

    JPY – Japanese yen 
    Max daily cash withdrawal: 40,000 JPY 
    Withdrawal charge: 200 JPY 

    NOK – Norwegian krone 
    Max daily cash withdrawal: 3,250 NOK 
    Withdrawal charge: 20 NOK 

    NZD – New Zealand dollar 
    Max daily cash withdrawal: 750 NZD 
    Withdrawal charge: 3.5 NZD 

    PLN – Polish zloty 
    Max daily cash withdrawal: 1,700 PLN 
    Withdrawal charge: 8.5 PLN 

    SAR – Saudi riyal 
    Max daily cash withdrawal: 1,500 SAR 
    Withdrawal charge: 7.50 SAR 

    SEK – Swedish Krona 
    Max daily cash withdrawal: 3,500 SEK 
    Withdrawal charge: 20 SEK 

    SGD – Singapore dollar 
    Max daily cash withdrawal: 500 SGD 
    Withdrawal charge: 3 SGD 

    THB – Thai baht 
    Max daily cash withdrawal: 17,000 THB 
    Withdrawal charge: 80 THB 

    TRY – Turkish lira 
    Max daily cash withdrawal: 1,500 TRY 
    Withdrawal charge: 7 TRY 

    ZAR – South African rand 
    Max daily cash withdrawal: 6,500 ZAR 
    Withdrawal charge: 30 ZAR 

  • Yes, all currencies have top-up limits and balances. See full information below, which is applicable to all currencies available on the Travel Money Card.

    • Online (Travel Money Card) and the Travel App Top-up limit: minimum £10 – maximum £5,000 
    • Branch Top-up limit: minimum £50 – maximum £5,000
    • Maximum balance: £10,000 at any time, with a maximum annual balance of £30,000
  • Refund claims made on Travel Money Card purchases are all done electronically. Just call the number printed on the back of your card, +44 (0) 20 7937 0280. We’ll take you through it. For more information visit our Travel Money Refund Guarantee page.

  • Your card will be renewed automatically if you've used it in the last 18 months. If your Travel Money Card is due to expire in 55 days or more, you can enable an automatic renewal by:

    1. Shopping using your remaining balance

    2. Topping up any currency on your card with a minimum of £10

    If you're already within 55 days of your card expiry, call us on 0207 937 0280 to tell us you'd like to order a new card.

  • Read more Travel Money Card FAQs

Need some help?

We’re here to help you make the most of your Travel Money Card – or put your mind at ease if it’s been lost or stolen

Lost or stolen card?

Please immediately call: 020 7937 0280

Available 24/7

To read our FAQs, manage your card or contact us about using it:

Visit our Travel Money Card support page

^Cards ordered online or in the app should arrive within 2-3 working days.

Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).