We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and handy travel extras.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
Spend abroad with no charges* in any of the supported currencies
Make contactless, Apple Pay and Google Pay™ payments
Easily manage your account, top up or freeze your card in our travel app
*No charges when spending abroad using an available balance of local currency supported by the card.
Top up and freeze your card. Swap funds between currencies. View your PIN and recent transactions. All in our free app for iOS and Android
Take one secure, prepaid Mastercard® away with you that holds multiple currencies and isn’t linked to your bank account
Use it wherever you see the Mastercard Acceptance Mark – millions of shops, restaurants and bars in more than 200 countries
You won’t pay extra fees to use your card in any local currency the card supports if you’ve already loaded a balance
Order online, in the app or pick a card up in branch^ and load it with any of the 22 currencies it holds.
There’s a welcome letter with your card. Just follow the simple steps in it to activate the card.
Now your card’s ready to use. Out of funds? Just top up any time in your app or online account.
Log in to easily top up, manage or freeze your card
If you need your card sooner than the next 2-3 working days, you can pick one up instantly at any Post Office branch. Please bring a valid passport or UK driving license as proof of identity
There are three ways that you are able to obtain a Travel Money Card, each very simple.
Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.
Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached.
Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.
You can load between £50 and £5,000 in branch, and between £10 and £5,000 online (Travel Money Card) and in the Travel App (see more on load limits below). You can use it to pay wherever the Mastercard Acceptance Mark is displayed. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' below).
Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.
After you've activated your card, you can manage it using our travel app or via a web browser. You can check your recent transactions, view your PIN, transfer funds between different currency ‘wallets’, top up your card, freeze your card and more.
Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK.
The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.
Currencies available:
EUR – euro
USD – US dollar
AUD – Australian dollar
AED - UAE dirham
CAD – Canadian dollar
CHF – Swiss franc
CNY – Chinese yuan
CZK – Czech koruna
DKK – Danish krone
GBP – pound sterling
HKD – Hong Kong dollar
HUF – Hungarian forint
JPY – Japanese yen
NOK – Norwegian krone
NZD – New Zealand dollar
PLN – Polish zloty
SAR – Saudi riyal
SEK – Swedish Krona
SGD – Singapore dollar
THB – Thai baht
TRY – Turkish lira
ZAR – South African rand
There’s no charge when spending an available balance of a local currency supported by the card.
This means a €20 purchase from a retailer or online in Spain will cost you €20. This will be deducted from your euro balance.
To avoid unnecessary charges to your card, wherever asked, always choose to pay for goods or withdraw cash in the currencies of your card. This will avoid two exchange rate conversions, which would increase the total cost of your transaction. For example, if you’re using the card in Spain, always choose to pay in euros if offered a choice.
Cross border fee
Cross border fees are charges applied by financial institutions when you pay by card or withdraw cash in a foreign country. They cover the cost of converting your money into the local currency and any admin expenses.
Our Travel Money Card is designed for use in countries whose currencies it supports. But if you use it in a country with a different currency, such as Brazil, you’ll be charged a cross border fee. This is because the card doesn’t support the Brazilian real.
The cross-border fee is set at 3% of the transaction amount.
For more information on cross border fees please visit our cross border payment page.
Maintenance fee
We’ll charge a maintenance fee of £2 per month on any remaining balance 12 months after the card has expired. To avoid this charge, please either renew your card or withdraw your remaining balance. The fee won’t be charged if your balance is zero.
All Travel Money Cards are valid for up to 3 years. You’ll find the expiry date for yours on the back of the card.
Other fees
If you load your card with pounds sterling (GBP), a load commission fee of 1.5% will apply. The minimum fee is £3 and the maximum is £50.
A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Some ATM owners will charge their own fees for withdrawing cash. These are in addition to the fees we charge.
Full details of our charges and fees, including currencies’ associated withdrawal limits and charges can be found in our Travel Money Card terms and conditions.
Available currencies, withdrawal limits and charges
EUR – euro Max daily cash withdrawal: 450 EUR Withdrawal charge: 2 EUR
USD – US dollar Max daily cash withdrawal: 500 USD Withdrawal charge: 2.5 USD
AED – UAE dirham Max daily cash withdrawal: 1,700 AED Withdrawal charge: 8.5 AED
AUD – Australian dollar Max daily cash withdrawal: 700 AUD Withdrawal charge: 3 AUD
CAD – Canadian dollar Max daily cash withdrawal: 600 CAD Withdrawal charge: 3 CAD
CHF – Swiss franc Max daily cash withdrawal: 500 CHF Withdrawal charge: 2.5 CHF
CNY – Chinese yuan Max daily cash withdrawal: 2,500 CNY Withdrawal charge: 15 CNY
CZK – Czech koruna Max daily cash withdrawal: 9,000 CZK Withdrawal charge: 50 CZK
DKK – Danish krone Max daily cash withdrawal: 2,500 DKK Withdrawal charge: 12.50 DKK
GBP – Great British pound Max daily cash withdrawal: 300 GBP Withdrawal charge: 1.5 GBP
HKD – Hong Kong dollar Max daily cash withdrawal: 3,000 HKD Withdrawal charge: 15 HKD
HUF – Hungarian forint Max daily cash withdrawal: 110,000 HUF Withdrawal charge: 600 HUF
JPY – Japanese yen Max daily cash withdrawal: 40,000 JPY Withdrawal charge: 200 JPY
NOK – Norwegian krone Max daily cash withdrawal: 3,250 NOK Withdrawal charge: 20 NOK
NZD – New Zealand dollar Max daily cash withdrawal: 750 NZD Withdrawal charge: 3.5 NZD
PLN – Polish zloty Max daily cash withdrawal: 1,700 PLN Withdrawal charge: 8.5 PLN
SAR – Saudi riyal Max daily cash withdrawal: 1,500 SAR Withdrawal charge: 7.50 SAR
SEK – Swedish Krona Max daily cash withdrawal: 3,500 SEK Withdrawal charge: 20 SEK
SGD – Singapore dollar Max daily cash withdrawal: 500 SGD Withdrawal charge: 3 SGD
THB – Thai baht Max daily cash withdrawal: 17,000 THB Withdrawal charge: 80 THB
TRY – Turkish lira Max daily cash withdrawal: 1,500 TRY Withdrawal charge: 7 TRY
ZAR – South African rand Max daily cash withdrawal: 6,500 ZAR Withdrawal charge: 30 ZAR
Yes, all currencies have top-up limits and balances. See full information below, which is applicable to all currencies available on the Travel Money Card.
We’re here to help you make the most of your Travel Money Card – or put your mind at ease if it’s been lost or stolen
Please immediately call: 020 7937 0280
Available 24/7
To read our FAQs, manage your card or contact us about using it:
Visit our Travel Money Card support page
How to avoid holiday scams
We all look forward to our holidays. Unfortunately, though, more and more ...
Holiday Spending Report
From European hotspots to far-flung destinations, UK travellers are making ...
Travel money tips
Travelling abroad? These tips will help you get sorted with your foreign ...
Prepaid currency cards and how to use them
Prepaid currency cards are a secure way to make purchases on trips abroad. They ...
Long Haul Holiday Report 2023
Hoi An in Vietnam is still the best-value long haul destination for UK ...
Free yourself from the hassle of cash at festivals
One of the joys of summer are the many music festivals playing across the ...
Post Office Travel Money Ski Report 2024
Our annual survey of European ski resorts compares local prices for adults and ...
Guide to tipping abroad
Knowing how much to tip in a café, restaurant, taxi or for another service can ...
Family Holiday Report 2024
Looking to enjoy the sunshine without breaking the bank? New research from Post ...
Motoring on the Continent Report
If you’re driving in Europe this year, Andorra’s your best bet for the cheapest ...
Holiday Money Report 2024
Long-haul destinations offer the best value for UK holidaymakers this year, ...
Avoid dynamic currency conversion
To avoid currency conversion fees abroad, always choose ‘local currency’ ...
How to plan a European city break on a budget
Thinking of heading off to Europe for a quick city break, but don’t want to ...
Autumn sunshine report – which islands offer best value for tourists?
Post Office Travel Money unveils the first Islands in the Sun Holiday Barometer ...
Christmas Markets Report 2023
Kickstarting your festive prep with a short getaway this year? The Post Office ...
4 travel money scams and watchouts: keep your holiday funds safe
Going on holiday is an exciting time for families. To make sure it stays fun, ...
City Costs Barometer: the best value city breaks
Eastern Europe leads the way for the best value city breaks this year. And ...
^Cards ordered online or in the app should arrive within 2-3 working days.
Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).