Enter the details from your photo ID on GOV.UK. Then select which Post Office branch you want to take your photo ID to. GOV.UK One Login will send you a confirmation email with a link to download your Post Office customer letter.
What is GOV.UK One Login?
GOV.UK One Login is new. At the moment you can only use it to access certain government services.
Which services can I verify my identity for in branch?
The government service you're trying to use will tell you if you can use in-branch verification to prove your identity.
Here’s how you can prove your identity at a Post Office:
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Get your Post Office customer letter from GOV.UK
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Go to your chosen Post Office branch
Take your Post Office customer letter and photo ID to your chosen branch or to any that offers in-branch verification. One of the team there will scan will scan your photo ID and take your photo.
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Get your result by email
You’ll get an email from GOV.UK about the result of your identity check. Usually within a day of going to the Post Office.
