For further information about the Horizon IT Scandal, please visit our corporate website

How does it work?

Buy postage online

Enter your parcel details to get an instant quote from Royal Mail, Evri and DPD from just £2.91 excl. VAT

Choose a drop-off branch

Pick a participating branch to pop into. They'll print your labels. Or you can print them at home if you like

Drop off your mail

Bring your parcel to any participating Post Office branch and leave it with us to send

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Send today at thousands of branches

Drop your items off at participating Post Office branches.
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No printer? We’ll print your labels

Print labels for your parcels before you pop in. Or show us a QR code and we'll print them for you.

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Marketplace order fulfilment made easy

Send items sold on Amazon and eBay more easily by linking your account with our handy bulk shipping tool on Parcels Online.

Ready to buy postage?

Get a quote from Parcels Online for Royal Mail, Evri and DPD services.

Some common posting questions

  • Many everyday items you wouldn’t think twice about sending can’t be sent in the post. Before sending an item, you must check the restrictions list for the country you’re posting to.

    If you're sending your item at a Post Office branch, you'll be asked about the contents of your parcel at the counter. We promise we’re not being nosey. It's to make sure the items are safe to post. If you send prohibited or restricted goods in your parcel, the carrier may deal with it as they see fit, which might involve disposing of or destroying it.

  • All customs details for services purchased through Parcels Online are filled in during the booking process online.

    Custom details are mandatory for all gifts and goods sent outside the UK from England, Scotland or Wales. If posting from Northern Ireland, they're only needed for non-EU destinations, except the UK. They help local customs authorities identify if items you're sending internationally are allowed into their destination country and calculate any duties or taxes due.

  • When you use Royal Mail, Evri and DPD services via Parcels Online, you'll get a tracking number. You'll receive this by email, find it in your order history if you have an account, and it will be on your Post Office receipt.

  • Royal Mail, Evri and DPD services bought through Parcels Online are fully tracked. Enter the tracking number into the Parcels Online tracking tool to locate your parcel.

  • Yes, you can print labels for Royal Mail, Evri and DPD services bought through Parcels Online in any of our branches. Or, if you prefer to print and apply labels yourself at home, you can do that too for Evri and DPD services.

Need some help?

Posting help and support

To find answers to common questions about sending parcels and letters or contact Post Office or our carrier partners:

Visit our posting support page