For further information about the Horizon IT Scandal, please visit our corporate website

Add our cruise cover for extra protection

If you’re off sailing the seven seas, make sure you’re not left high and dry. Our cruise cover is there to help if you need emergency treatment on board or in harbour, or to re-join the ship because an illness or a lost passport keeps you briefly ashore. This upgrade also extends the missed departure and connection cover to outside the UK to include each port on the cruise itinerary, and more

Add all this extra protection to your policy

Tailor your travel insurance to include the mandatory protection you'll need on your cruise, Just pay an extra premium for all this added reassurance.

Check policy wording for full details

Missed departure

If your car breaks down, your train gets cancelled or you lose your passport (outside of the UK) and can’t make your departure, we can have you covered. Our cruise upgrade extends the missed departure and connection outside the UK cover to include each port on the cruise itinerary

Cruise interruption

Need hospital treatment on dry land? We'll pay travel and accommodation expenses you incur to reach your next port and re-join your cruise

Missed port

You chose the destinations you want to visit on your cruise with care. If the itinerary has to change and you miss a port, we can help compensate you

Cabin confinement

Being taken ill on board is never nice. For your wellbeing and to prevent others getting sick, the captain may confine you to your cabin. If so, and you miss parts of your planned trip as a result, we can help compensate you for each 24-hour period

Unused pre-booked excursion cover

If an injury or illness confines you to your cabin, you might miss trips you’ve booked. If that happens, we can help you recuperate the costs

Increased personal baggage limits

On a cruise, you may be away for a while and need more in your luggage. We’ve increased the amount we’ll cover for cruises, so go ahead and pack that extra pair of shoes

Choose a travel insurance cover level

You can add cruise cover for an additional premium. The table shows the maximum cover limits available for each of our cover levels

Policy wording

Economy

£125 excess

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£300

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings) (1)

Up to £1,500

Standard

£99 excess

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£300

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings) (1)

Up to £2,000

Premier

£50 excess

Defaqto 5 star award

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£500

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings) (1)

Up to £2,500

Missed departure and missed connection

Missed departure and missed connection

Up to £1,000

Missed departure and missed connection

Up to £1,000

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Missed port (per port/max)

Up to £100/£300

Missed port (per port/max)

Up to £100/£300

Missed port (per port/max)

Up to £100/£500

Cruise interruption

Cruise interruption

Up to £1,000

Cruise interruption

Up to £1,000

Cruise interruption

Up to £1,000

Evening dress hire

Evening dress hire

Up to £75

Evening dress hire

Up to £75

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Cabin confinement (per day/max)

Up to £50/£500

Cabin confinement (per day/max)

Up to £50/£500

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Unused excursions

Up to £500

Unused excursions

Up to £500

Unused excursions

Up to £500

Increased baggage (personal belongings) (1)

Increased baggage (personal belongings) (1)

Up to £1,500

Increased baggage (personal belongings) (1)

Up to £2,000

Increased baggage (personal belongings) (1)

Up to £2,500

Woman wearing swimsuit, swim cap and water shoes running in shallow sea water with shingle beach

All medical conditions considered

Living with a medical condition shouldn’t stop you seeing the world. And, with the right travel insurance in place, you can enjoy peace of mind on your adventures – just in case something unfortunate happens.

At Post Office, we cover most pre-existing conditions. Contact us for a quote to see if we can cover you. It’s important to declare upfront all your medical conditions and any medication you're taking.

If we can't help and yours is a serious pre-existing medical condition, check the Money and Pensions Scheme (MaPS) directory. It lists companies that may be able to help you. Or call 0800 138 7777.

Ready to get a quote?

Let’s find the protection that’s right for your travels. Get a quote for Post Office Travel Insurance

An award-winning provider

Personal Finance Winner 2023 award

Best Travel Insurance Provider

Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023

Bronze British Travel Awards 21/22 Best Company for Travel Insurance award

Best Travel Insurance Provider

Post Office won a “Best Travel Insurance Provider” award at the British Travel Awards in 2023

Defaqto expert rated Travel Insurance 5 star award

Defaqto 5-star rated cover

Our travel insurance policies with premier level cover are Defaqto 5-star rated

Common questions

  • Cruise cover is a mandatory add-on for travel Insurance that protects against travel risks unique to going on a cruise. These can include becoming unwell at sea or added complications if luggage is lost or stolen. With cruise cover, you pay an extra premium for extra protection in case of such events.

  • If you’re a going on a cruise you must add our cruise cover upgrade.

    Remind yourself how much a cruise holiday costs. It's typically more expensive than a standard trip. A voyage tends to last longer than most holidays too. Cruises carry their own risks and Cruise Cover is there in case the unexpected should happen.

    We don’t like to think about what could go wrong, but cruises can have their own, unexpected upsets. Certain things that could happen at sea may not be covered by a standard policy alone and the extra protection is designed specifically to help with cruise-related mishaps.

    For instance, getting ill at sea might mean you're treated on board first, then need emergency evacuation back to shore. Cruise insurance is there to help in such circumstances.

  • We’re an award-winning travel insurance provider. Our cover includes:

    • Missed departure
    • Missed port
    • Cruise interruption
    • Cabin confinement
    • Evening dress hire

    And if you need to contact us about travel insurance our call centres are right here in the UK.

  • Cruises are often booked several months before the dates when their ships set sail. Buying your policy well in advance can help safeguard against unexpected events or issues that might delay the trip or cause it to be cancelled altogether.

    Read our when to buy travel insurance guide to find out more.

  • Read more travel insurance FAQs

Need some help?

Travel insurance help and support

For emergency medical assistance, to make a claim, find answers to common questions about our cover or get in touch:

Visit our travel insurance support page

Travel insurance policy types

  • Single-trip cover

    • Cover for a one-off trip in the UK or abroad 
    • Perfect for one-off trips or longer holidays of up to 365 days (2)
    • No age limit 
  • Annual multi-trip cover

    • Cover for multiple trips for a 12-month period 
    • 31-day trip limit, with extensions available up to 45 and 60 days
    • Available for everyone aged up to 75 years 
  • Backpacker cover

    • Cover for a one-off trip up to 18 months
    • Option to return home for up to 7 days on 3 occasions
    • For people aged 18 – 60 wanting to travel the world for a gap year or career break

About our travel insurance

Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).

Things you need to know

(2) For economy, standard and premier policies, the single-trip policy will cover you for one trip up to:

  • 365 days for persons aged up to and including age 70
  • 90 days for persons aged between 71 and 75
  • 31 days for persons aged between 76 and above