For further information about the Horizon IT Scandal, please visit our corporate website
Quick and easy medical screening
Includes Medical Assistance Plus
Emergency medical and repatriation costs covered
If you have an existing medical condition, it's important to get the right treatment when you're abroad. And having the right cover's important too.
Treatment for an unexpected illness can quickly run into the thousands of pounds. But with the right insurance, you'll know you're covered.
Diabetes can range from mild to serious, which can affect your overall health. Our travel insurance covers all these levels. We look at the how severe your disease is, where you're travelling to and if you have any other health issues
Asthma can range from mild to severe. It can also be linked to other respiratory problems. It’s important to have the right travel insurance for asthma. We'll check your asthma on a case-by-case basis to see whether we can give you the right cover
From high cholesterol to high blood pressure, we want to help you enjoy your trip. We'll consider any heart conditions you have and try to help you find cover that will give you protection should you fall ill abroad
Post Office Travel Insurance covers most pre-existing medical conditions. Get a quote today to see if we can cover you
When you choose Post Office for your medical travel insurance, all you have to do is answer a few questions. We can either take you through your medical screening online or over the phone
Tell us about the conditions you have and any medications you’re taking. Include everything you know to help us get the right cover in place for your specific needs. Or there's a risk you might not be protected if you have a problem while on holiday
We’ll do our best to provide you with cover. But if you have a serious pre-existing medical condition we can’t offer cover for, check the Money and Pensions Scheme (MaPS) directory of companies that may be able to help or call them on 0800 138 7777
Have peace of mind when you travel knowing that health professionals are just one click away.
Medical Assistance Plus, powered by Air Doctor, comes free with all our travel insurance policies (1). It gives you access to outpatient medical support while you’re away.
Through the service you can book an in-person or video consultation with a doctor. You can also get prescriptions delivered to your nearest pharmacy.
We’ll send you an SMS reminder about the service the day before you travel (for single-trip and backpacker cover) or the day before your policy begins (for annual multi-trip cover).
(1) Medical Assistance Plus is not available for trips taken in the UK, only for international travel. The service allows up to 3 separate medical events per person listed on the policy, and up to 3 appointments per event. All appointment charges are covered by your travel insurance policy. You will not need to pay any excess fees for this service. You may need to pay for your prescription upfront and claim on your return home.
UK citizens travelling in EU countries can access some state-provided healthcare there for free or at a reduced cost.
You'll need a UK Global Health Insurance Card (Ghic) or, if it’s still in date, a European Health Insurance Card (Ehic). It’s important to remember that:
If you're taken ill on holiday and end up in hospital, our emergency medical assistance team can be contacted to help you.
We'll look for facilities available to provide the treatment and care you need. We may be able to get you home. And we may be able to pay towards your medical costs.
Conditions and exclusions apply. For full details of what's included with your cover, check our policy documents.
Let’s find the protection that’s right for your travels. Get a quote for Post Office Travel Insurance
Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023
Post Office won a “Best Travel Insurance Provider” award at the British Travel Awards in 2023
Our travel insurance policies with premier level cover are Defaqto 5-star rated
At Post Office, we work hard to provide cover that’s right for you and any pre-existing medical conditions you’re living with. And we know coronavirus is still a worry for many people living with such conditions.
All Post Office Travel Insurance policies include a level of cover for trip disruption. This also includes problems due to the Covid-19 virus. Check if there any warnings from the Foreign, Commonwealth and Development Office (FCDO) about where you plan to visit. If not, then we'll cover the costs of emergency medical expenses or getting you back home if you fall ill on your trip.
Check what’s covered as standard for Covid-19 on our policies. You can add extra cover for coronavirus-related problems with our trip disruption upgrade option.
Sometimes the FDCO will advise only essential travel to a certain place. If you make a trip to somewhere like this, we'll only cover a claim if the cause isn’t linked to the reason for the FCDO advice. This applies even if you've bought an optional trip disruption upgrade. You may be able to travel with full cover if we authorise, in writing, that your trip is essential before you depart. To find out more, please email travelinsurancefeedback@postoffice.co.uk
It's important to tell us the full details of any medical conditions you have, or any medication you're taking. This is so we can make sure the travel insurance we offer you fully covers you for your trip.
When you apply, we’ll ask the following medical questions. If the answer is “yes” for you or anyone listed on the policy, you’ll need to complete a medical screening.
We'll check the condition and then let you know if we have a policy to suit your needs, and if any additional premium needs to be paid.
Yes, it's very important to tell us about your pre-existing medical conditions. If there's something you don't tell us about when you apply for travel insurance, you might not be fully covered when you go away. We must agree in writing to cover these conditions, and you may need to make an additional payment.
The questions we ask you in your medical screening will depend on the conditions you have. We’ll also ask about your recent medical history.
If you've had had any issues recently, we'll ask more questions about:
We may have further questions after these.
Medical travel insurance covers you for your existing medical conditions. If you have a pre-existing medical condition, you may be more at risk than a healthy person. This type of insurance can offer a higher level of cover if you have a condition that means you need extra care after an accident.
We offer a policy that considers all medical conditions to give you the level of cover that you need.
This can include:
If you’re travelling within the EU, it’s important to take your existing European Health Insurance Card (Ehic). Check if it's still in date. If it's about to expire, you can apply for a UK Global Health Insurance Card (Ghic).
With the card you can get emergency and necessary state healthcare in EU countries. The care will be free or at a reduced cost. But there are certain things they don't cover, such as medical repatriation. So it's important to have travel insurance too.
Please remember that the Ehic no longer covers healthcare for UK nationals in Iceland, Liechtenstein, Norway or Switzerland.
Post Office Travel Insurance Winter Sports Survey
With the winter sports season upon us, we conducted a Winter Sports Survey for the second year running. It found as many as four in 10 UK travellers (39%) planned to ...
Top tips for going to festivals overseas
With festivals overseas becoming the new norm, festivalgoers need to do a bit more planning than for a UK festival.
Travel insurance for USA
The famous cliché of America is that it's big. And it is. Across its six time zones are examples of virtually every type of geography on earth, from the baked deserts of ...
How to pack a suitcase
Whether you’re heading to the beach for a much-needed break or boarding a boat for a cruise somewhere breath-taking, it’s important to know what to pack in advance so ...
Do I need travel vaccinations?
There’s no better feeling than planning an amazing trip to an exotic destination. Make staying safe with travel vaccinations top of your to-do list.
Travelling without insurance
In an average year, millions of Britons go abroad without the right travel insurance – or even without any cover at all. Are you one of them?
10 tips for keeping kids safe on holiday
We all know the feeling – getting to the airport, then a wave of panic comes over you. Did you remember your passport? What time's the flight? And where on earth did you ...
Travel insurance for Morocco
Perched on the northern tip of Africa, Morocco’s long been a popular destination for UK holidaymakers. If you’re heading there soon, make sure you’ve got good travel ...
Great tips for people travelling alone
Whether you’re travelling solo because of business, you’re hoping to meet someone, or simply because you enjoy it, being by yourself can sometimes be a daunting prospect ...
8 tips on staying safe while you enjoy your winter sports
The white stuff is alluring, so make sure you can enjoy it safely, are ready for the unexpected and pack travel insurance for extra reassurance.
Travel insurance for Thailand
Thailand’s idyllic beaches, azure-blue sea, buzzing cities and exciting alternative scene are a draw for Brits. A trip can be a once-in-a-lifetime event.
Find hot holiday destinations any time of year
If you're the type of sunchaser who looks forward to that sizzling summer break, can’t wait to escape to warmer climes in the UK’s winter months or can't be away from ...
Vaccinations needed for Thailand
Some vaccinations for Thailand are recommended and some are mandatory in certain circumstances. It’s important to know which vaccinations or injections for Thailand you ...
Travel insurance for India
For many UK holidaymakers, India is an intriguing and diverse culture with colourful traditions and engrossing history. For many others, it’s a home from home.
Schengen travel insurance
The status of Schengen visas for international students resident in the UK is currently uncertain. This page will be updated when more detail is available.
What is ATOL protected?
ATOL stands for Air Travel Organisers' Licensing, a scheme that helps make sure consumers are covered if travel firms fall into financial difficulties.
Travel insurance for Japan
If you’re jetting off to Japan soon make sure you have good travel insurance to cover your trip. The right policy may offer more protection than the standard medical ...
Travel insurance for seniors and pensioners
As you get older, being able to go where you want when you want is all part of the joy. And changes in your medical needs shouldn’t stand in the way of your desire to ...
Travel insurance for Spain
Every year, millions of holidaymakers from the UK head to Spain for its combination of glistening beaches, unique culture and Mediterranean cuisine.
Worldwide travel insurance
Fancy trekking in a remote Asian rainforest? A wild time in New York? Flying over Niagara Falls in a helicopter? Or maybe taking in the sights of Athens or Rome?
What is ABTA?
Over 60 million people travel from the UK most years for holidays or business. The vast majority enjoy smooth, trouble-free journeys. Sometimes, though, things go wrong.
Travel insurance for Mexico
Find out about medical care available to Brits in Mexico, as well as travel risks, transport options and the importance of taking travel insurance.
When to buy travel insurance
Do you need travel insurance for your trip? Is travel insurance worth it? And, if yes, when is the right time to buy cover?
Travel insurance for South Africa
How safe is South Africa to visit and why is having travel insurance important when you go? Our guide looks at the potential travel risks and the cover you may want to ...
The Travel Safety Index for Solo Travellers
Travelling solo means freedom and independence, making new connections and never having to compromise.
Need a holiday? These travel hacks could save you money
Satisfy your travel craving while making your holiday budget go further. We’ve gathered tips to help you cut out costs and hassle – and enjoy a well-earned break.
Is Airbnb safe? Tips on staying safe
The arrival of Airbnb has helped to transform the travel industry in recent years. On any one night, over two million people stay in homes advertised through Airbnb in ...
Travel insurance for New Zealand
Find out what medical care Brits can access in New Zealand and travel risks to be aware of like natural catastrophes, however rare.
Travel insurance for Turkey
A trip to Turkey offers toasty beaches and tourist treats aplenty. No wonder it’s so popular with holidaymakers from the UK and elsewhere.
Travel insurance for Italy
Find out about the safety of travelling to Italy as well as the medical care available to Brits and how to get around.
10 ways to look after your valuables at the beach
The whole idea of lounging around on the beach is to switch off and enjoy the sunshine. But the reality is that opportunistic thieves are on the lookout for unattended ...
Travel insurance for Ireland
Do UK residents need travel insurance for Ireland? And what healthcare is available for Brits if they’re visiting the country?
Don’t let illness spoil your perfect holiday – book an online doctor
There’s nothing worse than falling ill while away from home. Along with the worry of the cost of visiting a doctor and getting treatment, being poorly can put a real ...
Safe travels: where can I go on holiday?
Travel’s a great way to unwind, see the world, open the mind and expand horizons. But rapidly changing situations around the world can soon impact such plans.
How to protect your travel documents
While it’s useful to take hard copies of travel documents away, you can minimise your worry and risk. Here are some handy tips on keeping your travel documents safe.
Getting travel insurance for an adventure holiday
Adventurous holidays can take many forms, from action-packed itineraries in unusual places to taking part in the odd activity during a more traditional break.
10 best holidays to take teenagers on
Holidays for teenagers can take some imagination to make sure they’ve got the right mixture of destination, activity and social life – and make sure you have a great ...
Flight delays and compensation
Most of the time, getting a flight is a hassle-free event. If you only take hand luggage, have your boarding pass saved to your phone and everything’s running to plan ...
How to travel with your dog
Taking your best friend on holiday with you is everyone's ideal situation, but travelling with a dog can be a complicated process. Make sure you know how.
Kids’ travel insurance
It's a proud feeling when children turn eighteen and start holidaying on their own. Although, perhaps it's tinged with a feeling of relief. But you can't help but worry ...
Tips for travelling with grandchildren
Enjoy that precious time away with your grandchildren, and take some of the pressure off by getting good travel insurance – just in case something goes wrong.
What you should do about delayed, lost or damaged luggage
The last thing you want to happen on holiday is standing the luggage carousel at the airport waiting for bags that don't appear. It's a huge inconvenience that can cost ...
What can I take on a plane?
Ready to jet off on a much-needed break but confused about what you can take with you on the flight?
Teen travel: holiday ideas for teenagers and tips for parents
Travel can help teenagers grow and discover new places. This guide shares the best trips for teens, advice for those travelling independently for the first time, plus ...
Winter sun holiday destinations to escape to
Looking to escape the chilly UK winter? Our Winter Sun Survey reveals the top sunny destinations UK travellers are choosing this season. And learn why travel insurance ...
How to get assisted travel at airports
Lots of people who need assisted travel at airports are missing out simply because they don’t know how to go about asking for it.
What to do if your airline or holiday company goes bust
Finding out that your airline or holiday company has gone bust is a shock – especially if you’re on holiday at the time. But there are plenty of laws and regulations in ...
Travelling while you work or vice versa
The opportunities to combine business and leisure have never been greater. You could be planning some ‘bleisure’ time, taking a ‘workation’ or diving into becoming a ...
Travel tips for babies, toddlers and young kids
Travelling with kids? Before you get on the plane, read our quick and easy guide to help make sure your journey runs smoothly.
Do I need travel insurance for a UK break or staycation?
Travel insurance for a holiday in the UK isn't something you must have, but it might be something you want to have.
A complete list of backpacking essential items
Going backpacking is one of life’s great adventures. But before you set off you’ll need some packing tips so you're not weighed down on the way.
Travel insurance for the Canary Islands
People flock to the Canary Islands from all over Europe. No wonder, with such appealing beaches, landscapes and temperatures to enjoy.
Travel insurance for diabetics
You should be able to get the right cover to travel abroad if you’re diabetic, making sure that your medical needs are taken care of.
Travel insurance for Canada
Canada is a vast country of diverse delights – everything from bustling cities to snow-capped mountains, deep forests and crystal clear lakes. If you're thinking of ...
Travel insurance for the Balearic Islands
It’s one of the most popular holiday hotspots for UK holidaymakers. But what can you expect from a trip to the Balearics?
Travel insurance for cancer patients
If you're living with cancer but love to travel, can you get travel insurance for your trip?
Travel insurance for Cuba
Today, Cuba is more accessible than it has been for many decades, and those who decide to holiday there can expect a mixture of colourful city life and luxurious ...
Travel insurance for Egypt
Make sure you’re travelling safely in Egypt with the latest advice and risks, and learn about getting around and local culture.
Travel insurance for Australia
Heading down under for a trip to or around Australia? Make sure you’ve got the right level of travel insurance cover for where you’ll be going and what you’ll be doing.
Travel insurance for Dubai
Planning on living the high life with a trip to the UAE’s iconic mega-city, Dubai? Make sure you’re aware of the local culture, travel risks and have travel insurance to ...
Gap year travel advice for solo travellers
Exploring the globe can be scary, but there’s so much to find at the edge of your comfort zone. We look at some of the top destinations to visit on your own – and share ...
Everything you need to know about embassies
Learn the difference between embassies and consulates, and why you might need them when travelling.
Holiday packing and pre-travel checklist
So, you’ve booked your flights, accommodation and activities. What next?
Travel insurance for Greece
Greece and the Greek islands have long been a popular travel destination for us Brits. But are there any travel risks or other factors to keep in mind before and when ...
Family travel insurance
If you're travelling abroad as a family, it makes sense to take out insurance that covers you all. Especially if you have little ones.
Travel insurance for France
It may be a short hop away, but a trip to France is not without its travel risks. Make sure you’re clued up on what they are and have travel insurance in place to help ...
How to get a free flight upgrade
There are several ways to get to the top of the class on your flight – whether that's business or even first.
European and Global Health Insurance Cards
If you're travelling to an EU country from the UK, make sure you take a Global Health Insurance Card (Ghic) with you or existing European health Insurance Card (Ehic), ...
Travel insurance for people with high blood pressure
Travelling with high blood pressure is fine – but it’s important to make sure you’ve got the right cover in case something goes wrong abroad.
Don't make these holiday mistakes
Booking a last-minute holiday can get the blood pumping with the sudden thrill of adventure, but it also makes it easier to overlook things.
Travelling during your pregnancy
Before your little bundle of joy arrives, you may be considering taking a holiday. But is it safe? And what precautions should you consider before making a booking?
Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.
Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.
The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).
(2) For economy, standard and premier policies, the single-trip policy will cover you for one trip up to:
365 days for those aged up to and including 70 years
90 days for those aged between 71 and 75
31 days for those aged 76 years and above